Keep your WhatsApp conversations close to the team that can help.
Explore in the preview A BETTER WAY TO KEEP IN TOUCH
Many channels.
One conversation hub.
Bring your customer conversations together.
Give every message a place. And every next step an owner.
Inbox
All conversations4
Four channels. One place.
EK
Elif KayaWhatsApp
JL JamieToday
Hi! I’d like to know more about your services.10:42
Select a conversation to explore a channel.Illustrative content · No real customer data
01 / MEET THEM WHERE THEY ARETHE CHANNELS
Your customers don’t
live in one channel.
Neither should your team’s attention.
Sohbet brings the conversation to you,
wherever it begins.
Give thoughtful replies the same shared context as a quick message.
Explore in the previewBring social enquiries into the same everyday workflow.
Explore in the previewKeep new enquiries connected to the people who take them forward.
Explore in the previewTHE WHOLE STORY, RIGHT THERELess “catch me up”.
Less “catch me up”.
More “I’m on it”.
A customer is more than their latest message. Give your team the history, notes and ownership they need to pick things up naturally.
- Conversation history within reach
- Private notes for the team
- Clear ownership for the next reply
EKElif’s conversationIn progress
INTERNAL NOTE
@Jamie Elif has shared what she’s looking for. You have the details — over to you.
ST Sarah Taylor Just now
Assigned to Jamie Lewis
JL
“I’ve got the context. Let’s talk.”A smooth handover starts here.
02 / MAKE EVERY NEXT STEP COUNTTHE JOURNEY
A conversation starts it.
Your team takes it further.
Answering is only the beginning.
Keep the work moving, with the
conversation close at hand.
New enquiry2
EKWhatsAppElif Kaya
Exploring the options
ALFacebookAlex Lee
A question about availability
In progress1
JDEmailJames Davis
Details shared with the team
Follow-up1
MLGoogleMarie Laurent
Ready for the next conversation
Try it: move Elif through the journey.
Catch the enquiry.
A new message arrives. Bring it into a shared space where the team can see it and respond.
Give it an owner.
Assign the right person, share the context and make the next action clear.
Keep it moving.
Follow up and track progress. Turn an open conversation into a relationship you can build on.
03 / CONNECT THE PEOPLE BEHIND THE REPLYTHE TEAM
One workspace.
A team that’s in sync.
Good service is a team effort.
Make it easier to work like one.
Everyone can help.
Someone takes the lead.
Keep the team connected while making it clear who is looking after each conversation.
The little details
make a big difference.
Leave a useful note for the next person. Keep internal discussions alongside the customer’s conversation.
A WORD WE BUILD EVERYTHING AROUNDSohbet./ soh-bet / noun · Turkish
A conversation. An exchange.
A chance to connect.
Software for
something human.
Behind every enquiry is a person. And behind every reply is a team trying to help.
We believe the tools between them should make the conversation easier. Less switching. Less catching up. More attention for the person on the other side.
That’s why we called it Sohbet.
Meet the company behind itA FEW THINGS YOU MIGHT BE WONDERINGGood questions.
Good questions.
Straight answers.
Looking for something else?
Get in touchWhat is Sohbet?
Sohbet is a customer communication and process management platform. It brings conversations from WhatsApp, email, Facebook and Google into one workspace, so your team can respond, collaborate and manage what happens next.
Is Sohbet just a shared inbox?
The inbox is where the conversation starts. Sohbet also helps your team assign ownership, share internal notes, follow up and keep track of a customer’s progress through your process.
How does the team stay in sync?
Conversations can be assigned to a teammate, while private notes give colleagues the context they need. Keeping communication and progress in the same workspace makes handovers easier to follow.
Can I try the product preview on this page?
Yes. Select a conversation in the preview to switch between WhatsApp, email, Facebook and Google examples. The messages are illustrative and the preview does not send anything or connect to a real account.
What does “Sohbet” mean?
Sohbet is the Turkish word for conversation: the kind of exchange that brings people closer. It is a fitting name for software built around customer relationships.
Who is behind Sohbet?
Sohbet is developed by ASAR SOLUTIONS LTD, based in London, United Kingdom. You can find the company details on our contact page.
LESS DISTANCE. BETTER CONVERSATIONS.Bring it all
Bring it all
together.
Your channels. Your people. Your next conversation.
Let’s talk about Sohbet